- Rate: $200/hr
- Billing: Time & Materials. Invoiced monthly or prepaid blocks.
- Commitment: None.
- Deliverables:
- Real-time troubleshooting via Slack/Teams or Video Call.
- Written summaries of recommendations.
- Diagramming (LucidChart/Draw.io) during calls.
Note: We do not touch production keyboards in this model. This is strictly “over-the-shoulder” guidance. If you need us to execute changes, that falls under Project or Retainer.